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Villa Cathay Staff Hub 華宮員工專用網頁

2 4 月, 2020 | 華宮員工專用網頁

Welcome to the Villa Cathay Care Home Staff Resource Hub. Please check this page regularly to stay up to date. 歡迎來到華宮員工專用網頁!請大家定期查看此網頁瞭解最新的信息!

1. Latest News 最新消息

New Enhanced Screening Form  
July 14, 2022: Staff Meal on the 27th of July!
July 7, 2022: Relaxation on COVID Visitation Restrictions
June 30, 2022: Building Stronger Relationships with your Co-workers
June 23, 2022: Preventing Heat Stress at Villa Cathay
June 16, 2022: Covid Free at Villa Cathay!
June 9, 2022: World Elder Abuse Awareness Day and Services to Support Our Staff
June 2, 2022: Tips to Address Stress and Anxiety at Work
Workplace bullying and Harassment behaviour 職場欺凌和騷的⾏為
CNY Lucky Draw Winners‘ List  虎年大吉開年抽獎得獎幸運兒名單
Staying Safe over the Holidays

Villa Cathay Inspection Report by VCH Licensing Officer


Routine Inspection Report (January 27. 2021)

Medical Health Officer Order Inspection Report (January 27, 2021)
Medical Health Officer Order Inspection Report (November 12, 2020)

2. Staff Communiques 院長向同事發出的電郵

Click here to read older emails sent 按此閱讀之前向同事發出的電郵

3. COVID-19 Vaccine for Staff 員工新冠疫苗接種 

Staff Booster Shot Info

Online registration for vaccine 登記網頁

Information on COVID-19 Vaccines in Canada 加國疫苗資料

Clinic Locations 疫苗診所地點及開放時間

Frequently Asked Questions about COVID-19 Vaccine 關於COVID-19疫苗的常見問題 

Please complete the form below after receiving your 3rd COVID-19 dose:


4. Staff Protocols for COVID-19 員工衛生守則

5. Testing of COVID-19 測試

Any staff members who have a fever of 37.5 degrees or above, or have developed any of the cold-like symptoms (fever, cough, diarrhea, running nose, sore throat, headache, muscle ache/fatigue, other symptoms of a cold), are required to go to a COVID-19 test site immediately.

6. Class Orders from VCH Medical Health Officer

7. Policies for Villa Cathay Staff 員工規章

Heat Stress Prevention

Other Policies:

8. Other Important Information 其他重要資料

9. Outbreak Statistics 確診個案數字

Last Update 最後更新時間: 2/04/2021 at 5:30PM

















# OF RESIDENTS who passed away*






*Deceased residents who were tested positive for COVID-19 will be reported, but it does not mean COVID-19 was the cause of death. Residents in long-term care home are more susceptible to the comorbidity of COVID-19. We ask for your understanding that the update of residents who passed away will only be made after families and loved ones are notified.


10. Discounts / Perks

In support of front-line health care workers, many businesses are providing discounts to their stores. See below: 社區的商戶為感謝護理院員工及醫護人員,提供不同的優惠或協助, 請定期查看這名單。


  • Cactus Club Café – $13.75 Healthcare Hero Meal Combo
  • Earls 30% off food for healthcare workers and first responders
  • Fresh Slice Pizza – Free slice of pizza, pop, brownie
  • McDonald’s Canada – Free medium coffee or tea
  • Moxie’s Grill & Bar 40% off pick-up food orders for healthcare workers at participating locations
    • To call ahead at location see if offer is valid
  • Shoppers Drug Mart priority access to front-line healthcare workers with presented ID of role
  • Triple O’s – 15% off entire order
  • Tractor Foods – Free lunch or dinner of value up to $15 off for healthcare workers and first responders

Services and Leisure:

  • Airbnb – Discounted housing and waived fees
  • Best Western – 10% off or more and custom loyalty program offering Best Western Rewards (BWR) until June 30th for all frontline workers com/frontlineheroes
  • Down Dog App – Free access
  • Drink Rumble – $20 off per case of protein shakes and free shipping
  • London Drugs BC Stores – Exclusive shopping hours for healthcare workers, first responders (includes hospital staff, care home staff, medical centre employees, pharmacists) – 8-9pm Monday to Saturday and 7-8pm Sunday
  • Marriott Hotels (Canada)Discounted rates via “Community Caregiver Rate”
  • Mobi by Shaw Go – 90 days free pass to essential workers
  • StayWell Charity – Discounted rates on apartments and hotels for frontline healthcare workers and their families
  • Superstore – priority access for healthcare workers for grocery and drugstores (with ID)
  • Talkspace – Free messaging for healthcare and frontline workers
  • Willful – Free wills for frontline healthcare workers (up to 1,000)

11. Messages from our Community

Board of Directors’ Thank You Message to Staff

Click to enlarge 按此放大

Families’ Thank You Messages to Staff


Click to enlarge 按此放大

Hi Villa Cathay,

Thank you for your tireless work to keep my grandma safe and healthy during this pandemic. Words cannot capture how grateful my family and I are for all that you do for her and for all the seniors who are lucky to have such an incredible place to call their home. I can’t imagine the ways that the pandemic have affected you and your lives outside of work and I wish I could do more to help alleviate the pressures.

Wishing you safety and health and praying for better days ahead.


Just want to thank you all for the good work you’ve been doing.  Please stay safe, and keep everyone healthy.

非常感謝華宮的所有看護和員工對媽媽的照顧。特別在疫情期間還是盡全責照顧老人家。由於我不在溫哥華,也沒有辦法探望媽媽,只能靠電話聯繫媽媽。我明白現在不能用電話以減輕看護的工作量,以及能讓看護們專心工作。感謝員工們的努力工作讓我知道媽媽的狀況。希望大家都Stay safe and healthy。在此慰問和為各位看護和員工打氣!

Thank you to your teams hard works.


I understand this is a very difficult and challenging time for all staff members especially nurses and care aids. I thank you all very much for doing your very best for my mother and other residents of Villa Cathay. Take care of yourselves!


Thank you for the hard work from Villa Cathay care home workers in keeping out the virus and taking good care of the elderly.  You guys take care. Thanks


We know you are all doing your best to keep everyone safe and healthy at the Care Home during this crisis.

To 院長及全体员工 Good Job. Your services and contributions are important and remarkable in our society.

Thank you so much for everything you do to keep my mom, safe, comfortable, and healthy during COVID-19. As a front line worker myself, I understand the risks clearly. I can’t help but still feel frustrated and sadden I can’t visit my mom to put her to bed every night but it brings me comfort knowing I can trust the Villa Cathay administration, social workers, housekeepers, cooks, care aides, and nurses can do this on my behalf.


Thank you from the bottom of my heart and thank you for supporting the video conference calls I can have with my mom. I look forward to when it’ll be safe for me to visit my mom and to see you all of you again to continue supporting the important service you provide seniors and families. Please keep my mom’s spirits high for me and my family.


I know for myself, it’s important to stay rested and healthy in order to continue providing care and support to the residents I serve. I extend my wish to you and your team to stay safe and healthy in such perilous times.

Thank you for  keeping us updated at Villa Cathay Care Home’s unending effort with the Covid-19 pandemic. Thank you to all the staff and crew at Villa for their tireless stamina at keeping everyone safe and calm. Thank you to all who expressed support of various type to the operation of Villa. Thank you to all the families members for their understanding and patience during this testing time. Thank you.