Welcome to the Family Resource Page where you can find all the important notices to family members, frequently used forms, as well as useful resources. Please check this page regularly to receive the latest update.
歡迎來到華宮家人專用網頁！家人可以這個網頁，查閱華宮發給家人的重要訊息、其他有用資訊及常用表格。請家人定期查看此網頁，以獲取最新的訊息！
1. Visit Update 探訪安排
Latest Notice 最新通告:
Sept 1, 2022: Additional residents in the West Pavilion tested positive
Your opinion on relaxing COVID-19 measures at Villa Cathay
您對華宮放寬COVID-19感染控制措施的意見
Click this link to see the survey result按此連結查看調查結果
Visitor COVID-19 Vaccination Record訪客新冠疫苗紀錄
Please click here to complete 請按此填寫。
2. Residents’ Menu 長者膳食
Residents Meal Schedule 長者用餐時間 (更新日期 as of: April 4, 2022)
(Last updated: Dec 2021 更新日期: 2021年12月)
3. Recreation Activities Calendars 長者活動日曆
(Last updated: September 2022 更新日期: 2022年9月)
West Pavilion 3F Activities Calendar 西院三樓
4. Family Council 家人委員會
Mission Statement 宗旨
The Villa Cathay Care Home Family Council shall advocate for improved communication and collaboration between family members and Villa Cathay Care Home staff, and management by working collaboratively with the facility’s staff and management on projects that enrich the lives of persons in care, making recommendations to decision makers, and communicating common concerns and ideas for improvements.
華宮安老院家人委員會透過與院內工作人員、管理團隊的協力合作，從事豐富住客照護的方案、對決策者提出建議、溝通共同的問題和想法以求改進，以提倡家人、工作人員、和管理團隊之間溝通與合作的加強。
What are the benefits of being part of Family Council 參加家人委員會的效益:
- Family-involvement 家人參與 .
- Communication. Collaboration. Support. Education. 溝通 – 合作 – 支援 – 教育。
Family Council gives residents and their families opportunities to 家人委員會為長者及其家人提供機會:
- work together, support one another, share experiences, and generate ideas to improve quality of care共同努力，互相支持，分享經驗, 並為提升護理質素作建議。
- communicate concerns to the management, follow up on solutions, hear the views of administration, and have a voice in decisions與管理層溝通關注，跟進解決方案，聽取員工和行政部門的意見，並在決策中發表你的建議。
- increase participants’ understanding and awareness of what is possible through guest presentations and knowledge sharing通過嘉賓演講和知識共享，提高参與者和家人對長者照顧的理解和認識。
Family Council Code of Conduct 家人委員會會員行為守則 Click to Read 按此閱讀
Executive Committee Members 執行委員會成員 (2022 – 2023):
 |
 |
 |
|---|---|---|
| Alec Logan, Chair 主席 | Ilen Toy, Vice-Chair 副主席 | Grace Wong, Secretary 秘書 |
Deadline to propose amendments to the Family Council Terms of Reference to be discussed at the Annual General Meeting is extended to Tuesday, July 5, 2022 at 5PM. 修訂家人委員會的組織章程方案提交日期延長至2022年7月5日(星期二)下午5時，方能在周年大會上討論 。Click here to read 按此閱讀
Notice of Uncontested Election of the Family Council Executives華宮家人委員會執行委員會候選人自動當選通知Click here to read 按此閱讀
Call for nomination is EXTENDED till Friday, June 17, 2022 at 5PM參選華宮家人委員之執行委員邀請截止日期延期至6月17日(星期五)下午五時 Click here to read 按此閱讀
2022 Villa Cathay Family Council Annual General Meeting Notice 2022年華宮家人委員會週年大會通知 Click here to read 按此閱讀
Call for Nominations for Villa Cathay Family Council Executives 2022 參選華宮家人委員之執行委員邀請通知 Click here to read 按此閱讀
Villa Cathay Family Council Executives Election Timeline
Family Council Meeting Minutes May 28, 2022 Click here to read 按此閱讀
Family Council Meeting Agenda May 28, 2022 Click here to read 按此閱讀
Family Council Meeting Minutes April 16, 2022 Click here to read 按此閱讀
Family Council Meeting Agenda April 16, 2022 Click here to read 按此閱讀
Family Council Meeting Invitation April 16, 2022 Click here to read 按此閱讀
Family Council Meeting Minutes December 4, 2021 Click here to read 按此閱讀
Family Council Meeting Agenda December 4, 2021 Click here to read 按此閱讀
Family Council Meeting Invitation December 4, 2021 Click here to read 按此閱讀
Family Council Meeting Minutes September 12, 2021 Click here to for English 按此閱讀中文版
Family Council Meeting Agenda September 12, 2021 Click here to read 按此閱讀
Family Council Meeting Invitation September 12, 2021 Click here to read 按此閱讀
Family Council Meeting Minutes July 25, 2021 Click here to for English 按此閱讀中文版
Family Council Meeting Agenda July 25, 2021 Click here to read 按此閱讀
Annual General Meeting Amendments June 26, 2021 Click here to read 按此閱讀
Annual General Meeting Minutes June 26, 2021 Click here to read 按此閱讀
Annual General Meeting Agenda June 26, 2021 Click here to read 按此閱讀
Family Council Terms of Reference 家人委員會組織章程 Click here to read 按此閱讀
Villa Cathay Family Council Annual General Meeting 2021 Notice 2021年華宮家人委員會週年大會通知 Click here to read 按此閱讀
Family Council Meeting Minutes April 17, 2021:April 17, 2021 ｜ 2021年4月17日
RSVP please email 參加會議請電郵: [email protected]
5. Frequently Used Forms 常用表格
關注、投訴或嘉許表格 按此
Concerns, Complaints and Compliments Feedback Form Click here
Single Designated Social Visitor Form 長者唯一指定社交訪客表 Click here 按此
Request for Essential Visitor Status Form 申請成為長者必要訪客表格 Click here 按此
Book video calls with your loved ones 預約與長者視像聯繫的時間 Click here 按此
Family Member Inquiry Form 華宮家人詢問表 Click here 按此
Designated Visitor COVID-19 Vaccination Record 指定訪客新冠疫苗紀錄 Click here 按此
6. Useful Information 有用資料
索取 BC 疫苗卡二維碼 QR Code步驟 (中文指南）按此閱讀
BC Vaccine Card Website Click here 卑詩疫苗卡網頁按此
Visiting your loved one 探訪長者安排
Visit this page to book a visit 按此網頁預約探訪
COVID-19 Infection Control Protocol 院內現行的防疫安排 Click to Read 按此閱讀
Guideline on bringing food 有關攜帶食物注意事項 Click to Read 按此閱讀
Resident Handbook 長者手冊
Office of the Seniors Advocate BC survey report on the visit restriction in long-term care and assisted living
卑詩長者權益倡導者（Office of the Seniors Advocate BC）長期護理院及長者輔助住宅的探訪限制令的調查報告
Participant Survey Response 問卷調查回應統計
7. Family Communications 家人通訊
August 2022
Aug 27, 2022: One 3W resident tested positive
Aug 26, 2022: Visitor can join residents for activities starting Sept 1
August 19, 2022: Villa Cathay is in urgent need of nurses
Aug 12, 2022: Resident almost fully recovered from COVID
Aug 5, 2022: One 7F resident is tested positive of COVID
July 2022
July 29: Heat warning still in effect
July 22: Keeping our residents safe during the heat wave
July 15: Elevator passcode for departure will soon work for all elevators
July 8: One small change to our visitation protocol
June 2022
June 30, 2022: Survey to collect feedback on our COVID-19 protocols will close on July 7, 2022
June 24, 2022: Courtyard now opens for residents
June 17, 2022: Number of COVID positive resident returned to zero
June 10. 2022: No additional resident tested positive this week
June 2, 2022: One 3F (East Tower) resident tested positive
May 2022
May 31, 2022: Call for Nominations for Family Council Executives now opens
May 27, 2022: Departure of a much-loved Villa Cathay friend
May 27, 2022: Ad Hoc Family Council Meeting tomorrow
May 20, 2022: Our residents are recovering from COVID-19
May 13, 2022: Sharing a message from Villa Cathay Family Council
May 9, 2022: Important COVID-19 Update
May 6, 2022: Residents are up-to-date with their COVID-19 Vaccination
April 2022
April 29: Residents receiving 2nd booster dose on May 3
April 27: One 3W resident tested positive
April 23: One 3F (East Tower) resident tested positive
April 22: Please ensure your facemask is covering you during your visit
April 15: About the 2nd Booster Shot for Villa Cathay Residents
April 8: New wellness program for residents starting May 20
April 1: Visitation hours extends to Sundays starting April 18
March 2022
March 25: Slight changes on resident’s breakfast and lunch time starting April 4
March 18: Visit guideline resumed back to pre-omicron state
March 10: Adaptive Clothing – Some 10F residents have recovered!
March 8: Week 2 update on our 10F
March 3: Further COVID-19 update at Villa Cathay
February 2022
Feb. 28, 2022: COVID-19 update at Villa Cathay
Feb 24, 2022: Welcoming new residents to the West Pavilion next week
Feb. 18, 2022: Visitation guideline remains unchanged
Feb. 11, 2022: Slight changes to Rapid Antigen Testing hours next week
Feb. 4, 2022: Happy Year of the Tiger!
January 2022
Jan. 28, 2022: Please book your visit in advance as we need to continue rapid testing all visitors
Jan. 21, 2022: Visit restrictions remain in place until Feb. 16
Jan. 14, 2022: Rapid Testing Hours are Mondays to Saturdays 9am to 5pm
Jan. 7. 2022: Rapid Testing Required (but not yet started)
Jan. 5, 2022: Rapid Test required Jan. 7 and visit guideline update
December 2021
Dec 31, 2021: Essential Visits only from Jan. 1 to Jan. 18, 2022
Exposure Notice: Dec. 28, 2021
Exposure Notice: Dec. 22, 2021
November 2021
October 2021
Oct. 12 – COVID-19 booster dose bulletin for residents of long-term care and assisted living facilities
衛生局致長期安老院住客有關注射新型冠狀病毒加強劑
Oct. 12 –COVID-19 booster dose bulletin for Family and Caregivers
衛生局致長期安老院住客家人和照顧著有關注射新型冠狀病毒加強劑
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
Special Notice: April 24, 2021
March 2021
February 2021
January 2021
Jan 12: The 5F positive staff is recovered!
１月12日: 五樓確診的員工已經康復!
Jan 4: All residents and staff’s test results returned negative. Enhanced surveillance protocol will be in place on the 5th floor until midnight of January 14, 2020.
１月４日: 我們已經收到了所有五樓長者及員工的新冠測試結果，確實沒有其他人確診。衛生官要求華宮的五樓執行加強的監察措施，直至一月十四日的午夜。
December 2020
Dec. 29: All residents who have consented to receive the COVID-19 vaccine have been vaccinated with the 1st dose of Pfizer-BioNTech today. Residents will receive the 2nd dose in 21 to 28 days.
12月29日更新: 今天，所有同意接種疫苗的長者，都已經全部接受了第一劑輝瑞藥廠和德國醫藥公司共同研發的新冠病毒疫苗的注射。長者們將在21 至28天後接受第二劑的注射。
Dec. 27: We are pleased to announce all five positive residents and the infected staff member are recovered! Per the Medical Health Officer, Villa Cathay Care Home is still on COVID-19 outbreak protocols until another 14 days from Dec. 27. We will provide an update on this page as promptly as we can!
12月27日更新：我們很高興的宣佈，5位被感染的長者及我們的同事已經康復！但華宮安老院仍被定為院內有疫情，因衛生官仍需要監測各人多十四天，以防任何的潛伏期。如再有新的消息，會再在此網頁公佈！
COVID-19 Outbreak Update (Day 23) Dec. 18, 2020
COVID-19 Outbreak Update (Day 16) Dec. 11, 2020
COVID-19 Outbreak Update (Day 12) (Dec. 7, 2020)
COVID-19 Outbreak Update (Day 9) (Dec. 4, 2020)
Important Notice to Family Members (Nov. 30 at 11:55PM)
Notice to Family Members (Nov. 26, 2020 at 7PM)
Important Notice to Family Members (Nov. 26, 2020)
Special Notice to Family Member (Nov. 25, 2020)
COVID-19 Outbreak Update (Day 9) (Dec. 4, 2020)
November 2020
Important Notice to Family Members (Nov 30, 2020 at 11:55PM)
Notice to Family Members (Nov. 26, 2020 at 7PM)
Important Notice to Family Members (Nov. 26, 2020)
Special Notice to Family Member (Nov. 25, 2020)
Weekly Update for Family Members (Nov 20, 2020)
Weekly Update for Family Members (Nov 13, 2020)
Weekly Update for Family Members (Nov 6, 2020)
October 2020
Weekly Update for Family Members (Oct 30, 2020)
Weekly Update for Family Members (Oct 23, 2020)
Weekly Update for Family Members (Oct 16, 2020)
Happy Thanksgiving (Oct 11, 2020)
Weekly Update for Family Members (Oct 9, 2020)
Weekly Update for Family Members (Oct 2, 2020)
Happy Mid-Autumn Festival (Oct 1, 2020)
September 2020
Weekly Update for Family Members (Sep 25, 2020)
Weekly Update for Family Members (Sept 18, 2020)
Weekly Update for Family Members (Sept 11, 2020)
Weekly Update for Family Members (Sept 4, 2020)
August 2020
Weekly Update for Family Members (Aug 28, 2020)
Weekly Update for Family Members (Aug 20, 2020)
Weekly Update for Family Members (Aug 14, 2020)
Weekly Update for Family Members (Aug 7, 2020)
July 2020
Weekly Update for Family Members (Jul 31, 2020)
Weekly Update for Family Members (Jul 24, 2020)
Weekly Update for Family Members (Jul 17, 2020)
Weekly Update for Family Members (Jul 10, 2020)
Weekly Update for Family Members (Jul 3, 2020)
June 2020
Special Update for Family Members (Jun 30, 2020)
Weekly Update for Family Members (Jun 26, 2020)
Weekly Update for Family Members (Jun 19, 2020)
Weekly Update for Family Members (Jun 12, 2020)
Weekly Update for Family Members (Jun 5, 2020)
May 2020
Weekly Update for Family Members (May 29, 2020)
Weekly Update for Family Members (May 22, 2020)
Weekly Update for Family Members (May 15. 2020)
Weekly Update for Family Members (May 8, 2020)
Weekly Update for Family Members (May 1, 2020)
April 2020
Weekly Update for Family Members (Apr 24, 2020)
Weekly Update for Family Members (Apr 17, 2020)
Happy Easter – Family Members (Apr 11, 2020)
Weekly Update for Family Members (Apr 7, 2020)
Weekly Update for Family Members (Apr 3, 2020)
Weekly Update for Family Members (Apr 1, 2020)
March 2020
Weekly Update for Family Members (Mar 30, 2020)
Weekly Update for Family Members (Mar 28, 2020)
Important Update for Family Members (Mar 26, 2020)
Deny All Visits Starting March 21, 2020 (Class #1) (Mar 21, 2020)
No Visitors Into Villa Cathay Care Home Starting March 17, 2020 (Mar 17, 2020)
Notice to Family Members (Mar 12, 2020)
Notice to Family Members (Mar 9, 2020)
Notice to Family Members (Mar 6, 2020)
February 2020
iCON Invitation (Feb 14, 2020)
January 2020
Important Notice Regarding the Coronavirus (Jan 28, 2020)
For residents who previously contracted COVID-19 in the past 90 days, the direction from the Ministry of Health is that these residents will not require to be tested for COVID-19 again. This is because:1) a person recovered from COVID-19 has developed immunity the virus. When there are any new COVID-like symptoms, the focus should be on other illness that can cause a similar symptom and not COVID-19;
2) depending on the severity of the past infection, some individuals might still have the virus in their bodies and hence a test could be an “old positive”. Based on the clinical evidences, when a person is infected with COVID-19, as long as there are no further symptoms other than some viral coughs, the individual would be no longer infectious 10 days after the first sign of the COVID-19 symptom. In long-term care, because of the complexity of many elder’s condition and the risk of transmission in a communal living, public health will “clear” a positive resident 20 days after the first sign of the symptom.
曾確診感染新冠病毒的長者，在九十天內，都不需要再次接受新冠病毒測試。這是因為:
1）曾確診的人因為從感染中復原，對新冠病毒獲取了免疫力，因此，當他們再出現任何類似新冠病毒的症狀時，我們應評估可能引起這些症狀的其他疾病，以便迅速找到病根；
2）每個人受新冠病毒感染時的嚴重程度不同，在復原後，有些人的身體中可能仍存有病毒量，因此檢測可能發生「舊陽性」的結果。然而，根據臨床證據顯示，當一個人感染了新冠病毒後，除了輕微咳嗽外，如果沒有其他症狀，該患者在出現首個新冠病毒症狀的第10天後，便不再具有傳染性；但由於長期護理院的長者本身有複雜的病情，加上群居的風險較高，因此公共衛生部門會對長期護理院長者加強預防措施，要待長者出現第一個症狀後的20天，才會解除感染者的隔離。
Message of Support 打氣語句
You can send in your words of support to our residents or our staff using the form below:
您可使用以下表格，傳遞您為華宮長者或員工打氣的心意：
[ninja_form id=16]